Vietnam bus companies: reviews 2026
Which company should you trust for your bus in Vietnam? We compared 28 bus, van and train operators using their average rating from verified 12Go customer reviews (more than 33,000 reviews in total), the routes and seat types they actually sell, and their fares in October 2026.
See ratings on 12Go →How we compared the companies
The ratings below are the average score out of 5 shown on each company's 12Go page, based on reviews left by travellers who booked and took the trip. We read them on 7 October 2026. We also give the number of reviews: a 4.5 based on 3,000 reviews tells you much more than a 4.8 based on a few dozen.
Routes, seat types and fares come from the 12Go listings for a departure on 24 October 2026, on the 27 routes of our price survey. We have no commercial link with any bus company: we earn a commission when you book on 12Go, whichever operator you choose.
North: Hanoi, Sapa, Ha Long, Ha Giang, Ninh Binh
Sorted by 12Go rating. Routes and fares as listed on 12Go for 24 October 2026.
| Company | 12Go rating | Reviews | Routes in our sample | Fare example |
|---|---|---|---|---|
| Cat Ba Express | 4.8/5 | 612 | Hanoi → Cat Ba (bus + speedboat) | €9.23–26.08 |
| HK Buslines | 4.5/5 | 3,356 | Hanoi → Sapa, Hue, Da Nang, Phong Nha; Hue → Phong Nha | Hanoi → Sapa €16.28–19.17 |
| G8 Sapa Open Tour | 4.5/5 | 2,511 | Hanoi → Sapa, Hue, Da Nang, Phong Nha, Cat Ba | Hanoi → Sapa €16.85–20.32 |
| Daily Limousine | 4.5/5 | 213 | Hanoi → Cat Ba, Ha Long Bay, Ha Giang | Hanoi → Cat Ba €12.82–19.23 |
| Sao Viet | 4.4/5 | 1,393 | Hanoi → Sapa, Ha Giang | Hanoi → Sapa €16.85 |
| Bang Phan | 4.4/5 | 441 | Hanoi → Ha Giang | €9.23–20.81 |
| Inter Bus Lines | 4.3/5 | 421 | Hanoi → Sapa | €9.28–15.98 |
| Trang An Limousine | 4.1/5 | 672 | Hanoi → Ninh Binh | €6.96–15.15 |
| Grouptour | 3.7/5 | 3,411 | Hanoi → Sapa, Ha Long Bay, Hue, Ho Chi Minh City, Vientiane, Nanning… | Hanoi → Ha Long €8.61–14.36 |
Centre, south and Cambodia
| Company | 12Go rating | Reviews | Routes in our sample | Fare example |
|---|---|---|---|---|
| Airbus | 4.7/5 | 832 | Ho Chi Minh City → Phnom Penh | €25.23–33.97 |
| April Adventure | 4.6/5 | 1,277 | Da Nang → Hoi An, Hue → Hoi An | Da Nang → Hoi An €6.46–16.59 |
| Barri Ann Travel | 4.6/5 | 170 | Da Nang → Hoi An (882 departures that day) | €6.29 |
| VIE Limousine | 4.6/5 | 102 | Ho Chi Minh City → Mui Ne, Vung Tau | Mui Ne €17.94–19.65 |
| Giant Ibis Transport | 4.5/5 | 8,914 | Ho Chi Minh City → Siem Reap | €47.08–49.75 |
| Thanh Buoi | 4.5/5 | 747 | Ho Chi Minh City → Da Lat, Can Tho | Da Lat €15.63–23.87 |
| Nam Hai Limousine | 4.4/5 | 183 | Ho Chi Minh City → Mui Ne, Nha Trang | Mui Ne €7.70–9.62 |
| Vietnam Explore Travel | 4.4/5 | 119 | Hue → Hoi An, Da Nang → Hoi An | Hue → Hoi An €13.97 |
| iHome Transfer | 4.3/5 | 672 | Ho Chi Minh City → Phnom Penh, Nha Trang; Nha Trang → Da Lat | Phnom Penh €30.57–42.27 |
| VietNam Travel Bus | 4.2/5 | 1,404 | Present on most of our 27 routes, north to south | Ho Chi Minh City → Vung Tau €9.02–13.44 |
| Binh Minh Tai Limousine | 4.2/5 | 253 | Ho Chi Minh City → Nha Trang, Da Lat | Nha Trang €11.82–17.73 |
| Hung Thinh Phat Limousine | 4.1/5 | 244 | Hue → Hoi An | €11.90 |
| Hanh Cafe | 4.0/5 | 2,158 | Ho Chi Minh City → Mui Ne, Nha Trang | Mui Ne €7.58–13.09 |
| Thuan Phat Limousine | 3.9/5 | 451 | Hue → Hoi An, Da Nang → Hoi An | Hue → Hoi An €11.54–11.79 |
| An Phu Hoi An Travel | 3.8/5 | 787 | Da Nang → Hoi An, Hoi An → Nha Trang | Da Nang → Hoi An €4.61–10.25 |
Ratings and review counts read on each company's 12Go page on 7 October 2026. They change as new reviews come in.
Trains: Vietnam Rail and private carriages
| Operator | 12Go rating | Reviews | What it sells | Fare example |
|---|---|---|---|---|
| Vietnam Rail | 4.2/5 | 1,716 | Standard seats and berths on the national trains | Hanoi → Hue €25.49–29.62 |
| NewLivitrans Express | 4.1/5 | 391 | Private sleeper carriages (Sapa line and north–south line) | Hanoi → Lao Cai €34.18–68.36 |
Our take, company by company
4.5/5 on 3,356 reviews, one of the best scores among large operators. It sells single cabins (upper or lower) on Hanoi → Sapa, Hue, Da Nang and Phong Nha, and was the leader on Hue → Phong Nha with 72 departures at €12.75.
On Hanoi → Sapa, G8 listed 135 departures (€16.85–20.32, 4.5/5 on 2,511 reviews) and Sao Viet 107 (€16.85, 4.4/5 on 1,393 reviews). G8 also lists departures from Noi Bai airport.
Airbus (4.7/5, 832 reviews) had 18 departures Ho Chi Minh City → Phnom Penh at €25.23–33.97. Giant Ibis (4.5/5 on 8,914 reviews, the most-reviewed company of this page) ran to Siem Reap at €47.08–49.75.
The busiest route of our survey. Barri Ann Travel listed 882 minivan departures at €6.29 (4.6/5), April Adventure 208 departures from €6.46 (4.6/5 on 1,277 reviews), including from Da Nang airport.
FUTA had the most departures on Ho Chi Minh City → Can Tho (283) and Da Lat (174), leaving from the city's bus stations (New Eastern, Mien Tay). Rated 4.2/5, but on only 72 reviews on 12Go.
300 departures Ho Chi Minh City → Mui Ne from €7.58, rated 4.0/5 on 2,158 reviews. A solid budget option; Nam Hai Limousine (4.4/5) was in the same price range on that route.
Grouptour sells shared seats on many routes, from Ha Long Bay to Vientiane and Nanning, often among the cheapest. Its 3.7/5 on 3,411 reviews is the lowest among the most-reviewed operators: compare before booking if comfort matters.
Read small numbers carefully
Some well-known names have few reviews on 12Go: FUTA Bus Lines (4.2/5 on 72 reviews) and Tan Quang Dung Buslines (3.4/5 on 67 reviews, on Hanoi → Hue, Da Nang and Phong Nha). For several limousine operators, such as DK Limousine and Son Hai Limousine on Hanoi → Ha Long Bay, we could not read any rating. No rating does not mean a bad company — just that 12Go has little or no feedback to show.
How to read a rating before you book
- Look at the number of reviews. 4.5/5 on 3,356 reviews (HK Buslines) is more reliable than a high score on a few dozen.
- Compare on the same route. On Hanoi → Sapa, regular seats from the main companies ranged from €9.28 (Inter Bus Lines) to €30.79 (VietNam Travel Bus cabins), private vans excluded.
- Check the seat type. Single cabin, double cabin, sleeper or limousine van are very different experiences.
- Check the pick-up point. Many companies leave from their own office or pick up at hotels — see our companies and departure points guide.
- Compare prices too. Our Vietnam bus prices page gives the cheapest and typical fare on 27 routes.
Bus companies in Vietnam: your questions
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